AXELOS - Prince2, ITIL Training and Certification

ITIL® Foundation Handbook


This comprehensive study guide is perfect for providing you with all information required to pass your official ITIL® Foundation examination. The study book covers the ITIL service lifecycle model while exploring the overview of the ITIL qualification structure.

Add to Cart Divide Buy 0% Finance Options From £0.92 per month
Try a Soft Search now Fast check - will not affect your credit rating.
FREE Course Advice
About the Course
Youtube icon Youtube icon
Course Details

Is the ITIL Foundation Handbook suitable for me?

Managers, Practitioners, Vendors and Consultants would be the ideal individuals to acquire this high-quality manual. In addition, anyone looking to sit the ITIL® Foundation course and pass with ease would benefit greatly from the book.

How will the ITIL Foundation Handbook benefit me?

This manual is the perfect reference guide for Managers, Practitioners, Vendors and Consultants as well as students who are studying the ITIL Foundation course

What jobs can I apply for after my ITIL training?

With the essential information that the handbook includes, all individuals will have all material needed to progress through the ITIL qualification structure. Furthermore, it can be referred to refresh your knowledge whilst working.

Typical job roles with an ITIL 4 qualification include:

  •  Network Operations Engineer - £41k
  •  IT Service Desk Manager – £43k
  •  IT Project Manager – £55k

(Source: Glassdoor)

Why choose to purchase the ITIL Foundation Handbook with e-Careers?

We have developed an expert team over the last 10 years since our inception. In that time, we have trained over 590,000 delegates globally, which has helped offer the highest quality training, and we have earned a 5-star rating on Trustpilot, from over 9,000 students. 

By refining our processes, partner relationships, and course materials, we can offer high-quality training solutions for our delegates. 

Gain all these amazing benefits when purchasing this extremely helpful handbook:

  •  Pay no VAT on this purchase
  •  Available in the following languages - English, German, Japanese, Russian and Finnish
  •  Perfect study material through the ITIL Foundation course and in your career
  •  Endorsed by itSMF international for quality purposes
  •  All relevant information
  •  Includes the key concepts of IT service management
  •  Created by the official publisher of ITIL
  •  Up-to-date content

ITIL Foundation Handbook Chapters 

  •  Introduction to the ITIL® service lifecycle model
  •  Overview of the ITIL® qualification structure
  •  Service strategy
  •  Service design
  •  Service transition
  •  Service operation
  •  Continual service improvement
  •  What does the ITIL® Foundation Handbook cover?
  •  The key principles and practices of IT service management
  •  Get an introduction to the ITIL® service lifecycle
  •  Understand the ITIL® qualification structure
  •  Learn about the core components of the ITIL® service lifecycle

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

We're Trusted by
Hundreds of thousands of individuals, small businesses and large corporations continuously put their trust in e-Careers.​
We are proud to have trained individuals who work for some of the world’s largest companies, including:​
Trusted by Trusted by